Maintenance Service Supervisor | Buffalo Trail Apartments

To be an effective Service Supervisor at Elmington, you will need to:

  Have a great attitude

  Have high expectations

  Think BEYOND the box

  Work with passion

  Have a tireless work ethic

 Be self-motivated and self-starting

 Be confident

 Be a passionate worker with a positive personality

 Take pride in your work

 Be a good listener

 Provide positive leadership to the service staff

 Offer a solution with every problem

 Go above and beyond for your residents

 Positively promote your community

 Your Key Job Responsibilities will be to:

 Supervise the workflow for the service staff and delegate workload to staff

 Meet and exceed budget expectations for expenditures

 Order supplies, materials and tools as needed

 Diagnose problems and repair major appliances, HVAC, plumbing, electrical (when no license required), general carpentry, pool care, roof and gutter repairs.

 Address issues with landscaping and snow/ice removal

 Communicate effectively with residents and coworkers even in difficult situations

 Provide exceptional customer service

 Perform service requests correctly and in a timely manner

 Operating computers and other technological devices to access email, and company utilized software

 Successfully execute Elmington’s non-negotiables for service work orders and vacant turn times Essential

Functions of Your Role Include, but are not limited to: 

 Effective communication

 Maintain the physical condition of the property

 Utilize hand tools and power tools

 Physically inspect the property in its entirety

 Building maintenance and repairs

 Responding to issues outside of normal work schedule when required

 Accurately reporting all time worked by clocking in before beginning to work and out only when done working

 Following all company policies and procedures

Physical Demands and Work Environment 

 Constantly performing hands-on repairs/maintenance work

 Frequently lifting and transporting up to 50 pounds variable distances

 Regularly required to talk or hear

 Mobility and flexibility to use ladders and to access and work in confined spaces or at heights in excess of nine feet.

 Frequently required to use hands or fingers to handle or feel objects, tools or controls

 Frequently required to climb or balance, stoop, kneel, crouch or crawl.

 Vision abilities to include close vision, distance vision, peripheral vision and the ability to adjust focus

 The noise level in the work environment is usually moderate

 Temperature in the workplace is varied, the ability to withstand lengthy periods of time in seasonal cold and heat of the outdoors is necessary.