Assistant Maintenance Manager | Mission Rock Residential

Essential Duties and Responsibilities
 Assists supervisor with managing the on-site maintenance staff.
 Leads in diagnosing problems and repairs for the property in the areas of as HVAC, electrical, plumbing, pool, carpentry, dry walling, exterior structural, and appliances.
 Schedules, monitors, and performs preventative maintenance and apartment turns.
 Inspects apartments before and after move-in and move-outs.
 Responds promptly and accurately to work order requests from residents, as well as delegates work orders to maintenance staff.
 Obtains bids from outside contractors and oversees contractor work for completeness.
 Assists supervisor with vendor selection/relations to ensure quality performance.
 Inspects buildings and grounds to ensure safety and cleanliness, immediately notify Property Manager and/or Service Manager of items that need to be addressed.
 Responds to on-call services during the assigned rotation, emergency maintenance work, or as needed due to staffing shortages.
 Communicates with supervisor regarding the overall maintenance function of the property.
 Ensures excellent customer service to prospective and current residents.
 Participates in Company-provided training such as fair housing, safety, non-discrimination, and harassment prevention.
 Complies with all Mission Rock Residential’s health and safety rules and regulations, as well as applicable local, state, and federal laws.
 Responsible for snow removal, if applicable, according to Company policy.
 Attendance is imperative and this position will be required to maintain regular onsite hours.
 Accurately maintain key control system in accordance with Company procedure.
 Perform assigned work with recommended personal tools.
 Other duties as assigned.

Other Duties & Responsibilities
 Must maintain professional appearance and comply with prescribed uniform policy.
 Ensures compliance with Occupational Safety and Health Administration (OSHA) regulations.
 Must comply with all safety regulations, including the use of back brace, safety goggles and gloves when appropriate.
 Overtime may be required for this position.
 May be required to work weekends and non-traditional holidays.
 Must be reachable via phone or radio, except during approved time off.
 Some travel may be required.
 Consistently meet deadlines.
 Maintains confidentiality.

Job Qualifications
Knowledge:
 Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system.
 Ability to use standard maintenance equipment.
 Comprehension of federal fair housing laws and any applicable local housing provisions.
 Ability to perform basic mathematical functions.
 Understand and comprehend budgets.
Skills:
 Exceptional verbal and written communication skills.
 Strong organizational and time-management skills.
 Excellent customer service and interpersonal skills; ability to relate to others and defuse situations involving angry or difficult people.
Ability:
 Ability to use a personal computer and has working knowledge of Microsoft Word and Excel, as well as computer tracking systems used at the property.
 Ability to multi-task, delegate, make quick and effective decisions, analyze, and resolve problems.
 Ability to lead, train, and coach a team.
 Ability to set and reach measurable goals.
 Ability to maintain flexibility and creativity in a variety of situations.
 Ability to drive a motorized vehicle.
Education:
 High School diploma or equivalent.
 EPA and or HVAC, CPO Certifications (pool) required.
Experience:
 Minimum 2-3 years of previous experience in property management maintenance, other building maintenance, or related trade is required.
Working Conditions
 Exposure to hot, cold, wet, humid, or windy conditions (temperatures may vary depending on the weather in the different regions).
 Exposure to noise, vibrations, atmospheric conditions as well as working in confined or restricted spaces.
 Potential exposure to communicable diseases through frequent contact with public.
 Possible exposure to short-tempered or aggressive people.
 Potential exposure to chemicals, electrical shock, heights, moving mechanical parts or machines, and fire.
 Standing, walking, and/or sitting for extended periods of time.
 Frequent stooping, kneeling, crouching, feeling.
 Moderate climbing, balancing, crawling, reaching, pushing, pulling, lifting and talking, hearing, and smelling.
 Sustains substantially recurring movement to fingers, hands, wrists, legs, and feet.
 Pronounced visual acuity (near and far) and field of vision.
 Ability to judge distances and spatial relationships.
 Ability to distinguish the differences or similarities in odors.
 Ability to lift and/or move an excess of 50 pounds or more.
 Ability to tolerate stressful situations.
 Ability to work under minimal to moderate supervision.
Mission Rock Residential, LLC (MRR) is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants or team members based on age 40 and over, race (including traits historically associated with race, such as hair texture and length, protective hairstyles), sex, sexual orientation, gender identity, gender expression, color, religion, national origin, disability, military status, genetic information, or any other status protected by applicable state or local law.

Recommended Team Member Tool List:
1. Mission Rock Residential recommends Maintenance Team members bring their own basic hand tools needed to perform the maintenance tasks list in the job description. Tools are to be in good working condition and brought to work by the team member each workday.
2. The Company does not take ownership of team members’ tools and accepts no responsibility should they be lost or stolen.
A. 7" adjustable channelock pliers (insulated)
B. 9" linemen's pliers (insulated)
C. Wire cutter/crimper (insulated)
D. 7 piece nut driver set (insulated)
E. 8" crescent wrench
F. 12" hacksaw
G. Caulk gun H. 1" X 25' tape measure
I. Wire brush
J. Tin snips
K. 1 ½” putty knife
L. 5 piece insulated screwdriver set
M. Claw hammer
N. 7" vise grips
O. 10 piece insulated T-handle hex key set
P. Cordless drill
Q. AC clamp-on multi-amp meter
R. 2" tube cutter
S. Imp tubing cutter
T. Basin wrench
U. Pocket thermometer
V. Fin comb