The GNAA blog brings a variety of news and information to our membership with helpful tips, insider information and more!
You’re not the same manager you used to be. And that’s good. You’ve been through a lot. Andso have your residents. The last few years may have had you feeling down and always underpressure. But your community has probably stayed full and rents have gone up. So,... Continue Reading
This year, RPM Careers Week is coming early, April 17–21! Celebrate the outstanding work of the residential property management industry and raise awareness about our industry among job seekers. Join us as we encourage team building, recognize individuals for their hard work and provide... Continue Reading
The number one reason residents renew their lease at an apartment community is satisfaction with their maintenance team. Everyone loves a quick and precise response to service requests. However, multiple factors have converged to create an environment that makes it increasingly difficult to... Continue Reading
Governor Bill Lee delivered his fifth State of the State address yesterday evening, outlining his budgetary and legislative priorities before a joint session of the 113th General Assembly. The Governor’s $55.6 billion proposed budget for FY23-24 includes $7.38 billion in new state... Continue Reading
The Laughing Leader The Laughing Leader I have noticed a troubling trend with the leaders I coach. There is too often a lack of laughter. Leaders are leaders because they are competitive. They are hard driving. They usually take no prisoners. One of the signs that this has gone too far is... Continue Reading
I have worked with very few clients that look forward to budget season. It is one of the many traditions that unite all owner/management companies across the country. Most companies start in late summer and try to finalize by the end of October. I have seen some creative efforts by client... Continue Reading
How to Partner with the Apartment Community as a Supplier Learning how to build strong relationships is essential to success and entering the multifamily industry as a supplier is very intimidating. Below are a few key members of GNAA who have volunteered to give to give their perspective and... Continue Reading
With all the technology available in today’s multi-family industry, we should be looking at the power of integration. Integration is what happens when your PMS (Yardi, OneSite, Entrata, etc) is connected with the systems that help run your community. Access control, parking and car... Continue Reading
Changes are ahead for property owners and operators as demand rises for all- electric vehicles (EVs) and plug-in hybrid electric vehicles (PHEVs). Rising gas prices, policy support, environmental awareness, improvements in battery technology, charging infrastructure, and the allure of new... Continue Reading
Fast forward through the pandemic to bring us to the rapid deployment of virtual touring and self-guided experiences, our industry is embracing technology in new ways. Successful marketing begins with understanding the customer journey, which encompasses several touch points with technology. Our... Continue Reading
I tend to see more serendipity than mere chance in life. It is, for example, more serendipitous than chance that my last name is House, and I now work in housing. And it’s even more powerful for me that as a DEI advocate, strategist and practitioner, my “model” for engaging... Continue Reading
The Multi-Family industry is currently struggling with what the National Apartment Association calls “The Great Resignation- people’s post-pandemic priorities have shifted and their current jobs just aren’t cutting it anymore.” According to NAA, the average onsite... Continue Reading
